Author: Martin Krchnak
Summary: This article provides a method to open the Salesforce Field Service Dispatcher Console with a specific Gantt filter. It includes creating a custom button on the Work Order object that triggers a screen flow. The flow sets up a custom Gantt filter and updates user settings to display only the relevant Service Appointments. This approach improves dispatcher efficiency by focusing on specific work orders without manually searching within the Gantt chart.
Read the full article below!
Leave a Reply