Tag: Crew Management

  • Salesforce Field Service and Crew Management

    Salesforce Field Service and Crew Management

    Author: Steve Hupp Summary: This article explains the nuances of Crew Management in Salesforce Field Service. It covers the setup of Service Crews and Crew Members, assigning them to territories, and configuring work types and scheduling rules. It highlights best practices for using minimum and recommended crew size fields, discusses the Crew Resource Availability Work…