Tag: Official Salesforce Content
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Work Capacity Product Demo
Have you been looking for a solution to limit the amount of work you’re offering or scheduling in Field Service in order to reserve capacity of your workforce for other work, or future dates? We know how common and critical this need is, which is why we developed our new Work Capacity feature, now available…
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Salesforce Field Service – Release Readiness LIVE, Spring ’21
Our Field Service product team will be in the studio to show us what’s new in Spring ’21
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Field Service – Release Readiness LIVE, Summer ’20
Our Field Service product team will be in the studio to show us what’s new in Summer ’20 to help you empower your mobile workers, improve Field Service operations and delight your customers with connected service.
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Service Crews (Series), February 2020
https://sfsofficehours.hubs.vidyard.com/watch/uokzV8PtJH5WXz3357fEGj
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Dispatcher Console (Series), August 2020
https://salesforce.vidyard.com/watch/EzCEFvPvmBgCSMUEoqRMKC
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Improving Field Service (Scheduling) Performance, December 2021
In this 60 minute video you’re guaranteed to learn a ton! https://sfsofficehours.hubs.vidyard.com/watch/DHdqQpWmtULQTXESRRCoaT
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Salesforce Specialty Contractor Field Service Webinar
A recording of a Field Service Demo and Discussion (DnD) which focuses on one way to implement contractors / external workers into your field ops. If you find this video useful, consider signing up for future DnDs. https://salesforce.vidyard.com/watch/TU6CJF7uBjy1YZAgZce4oV?
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Field Service Excellence in the AEC Industry
A recording of the AEC demo and discussion (DnD). This is a great video if you want to see how SFS can work for this specific industry. If you find this video useful, consider signing up for future DnDs. https://salesforce.vidyard.com/watch/vCeBC8biR7JizVv8crtsQx?
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Appointment Bundler Series
This is a 3 part series on configuring and using the Appointment Bundler, GA in Spring ’22 (236). Watch the full video below! https://sfsofficehours.hubs.vidyard.com/watch/g9Vg2eFBxF78HYWWXdKcPD
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Modeling Availability and Scheduling Across Timezones
Agenda for Pt. 1: Availability and Operating Hours Use CasesAgenda for Pt. 2: Scheduling and Modeling Resource Availability Across Timezones View the video below! https://sfsofficehours.hubs.vidyard.com/watch/fEsEkeT2pL19JoPTUEry1x